FAQs
SHOPPING INFORMATION
Yes. Products with manufacturing defects can be replaced. Check the product page for warranty details.
We will send you the invoice on whatsapp right after the delivery.
most of the popular websites are marketplaces where many sellers sell when it comes to toys this is a high-margin category and these marketplaces also charge higher commissions on the toys category and sellers also keep the high margin.
we are a wholesaler in the offline toy market so we can keep our prices low as we deal in bulk and we don’t have to give commissions to anyone.
As soon you place an order our team comes into action.
- product(which you’ve ordered)picked from the warehouse.
- the product goes through a quality check.
- packaging of product
- parcels sends to our shipping provider.
For orders below ₹999, delivery charges depend on your delivery location. At the checkout page, once you enter your delivery address, you will see the exact shipping charges and available delivery options on the screen.
Yes, we offer expedited shipping options for an additional fee. You will see these options at checkout.
A: You will receive a confirmation email with tracking information once your order ships. You can also track your order by logging into your Shopbefikar account.
PAYMENT INFORMATION
No, all products are inclusive of taxes. you don’t have to pay extra.
yes, if cancel your order before dispatch. we will reimburse your payment through your original payment method.
Once your return or cancellation request is approved, the refund process is initiated immediately. The time taken for the money to reflect in your account depends on your payment method:
Credit/Debit Card or UPI Payments: Typically 5–7 business days after approval.
Net Banking: Usually 3–5 business days after approval.
Wallet or Gift Card Payments: Refund is generally instant or within 1–2 business days.
Cash on Delivery (COD): Refunds for COD orders are processed via bank transfer and may take 7–10 business days.
Note: Some banks or payment providers may take additional time to process the refund. We always ensure the refund is initiated as quickly as possible once the return is confirmed.
we use razorpay payment gateway to process online transactions so we do not save any payment related information of user.
A: We accept most major credit cards, debit cards, and net banking.
yes, we offer gift wrapping option with additional fees. you will get a option to choose gift wrapping at checkout.
At checkout, enter your coupon code in the “Apply Coupon” box and click Apply.
ORDERS AND RETURNS
No, Shopbefikar does not accept returns for change of mind or personal preference. We only accept replacements if the product you received is defective or not as per what you ordered.
yes, in most cases, we do unless there is a scarcity of a particular product. you can add that product to your wishlist and check again in a few days.
Yes! At Shopbefikar, we ensure that the product you receive matches the one shown on our website.
Authenticity Guaranteed: All products are genuine and sourced from verified suppliers.
Accurate Images & Descriptions: Product images and descriptions on the website represent the actual product. Colors, designs, and features may have very minor variations due to photography or screen display settings, but the product quality and specifications will be as described.
Quality Checked: Before dispatch, every item goes through a quality check to ensure it meets our standards.
Replacement Policy: In the rare case that you receive a defective or wrong product, you can request a replacement within 48 hours of delivery.
Your satisfaction is our priority, and we strive to deliver exactly what you see online!
yes, COD is available but we do suggest paying online to save cash handling charges(₹49) by the shipping provider, and also prepaid ordered dispatches within 24 hours while cod orders only dispatches after confirmation from the customer that could delay it a little.
Use the check Pincode feature available on any single product page and you’ll get the estimated date of delivery.
You can contact us via:
Email: Support@shopbefikar.com
Phone/WhatsApp: +91 9982340250
Live Chat: Available on our website.
Our team is available from Monday to Saturday, 10 AM – 6 PM IST.
you will get to know once you provide your address at checkout.
Yes, Shopbefikar has a physical store in Ahmedabad! You can visit us to see our products in person. For exact location, directions, and store timings, please check our Google Maps listing here.
Yes — absolutely safe! Shopbefikar is a legitimate and trustworthy online store. Here’s why you can shop with confidence:
✅ Secure Payments: We use trusted, encrypted payment gateways. Your card or UPI details are never stored on our servers.
✅ Genuine Products: All products are sourced from verified suppliers and brands — no fake or counterfeit items.
✅ Privacy Protection: Your personal information is handled securely and in line with our Privacy Policy.
✅ Easy Support: We have a physical store in Ahmedabad and a responsive customer support team if you need help.
✅ Transparent Policies: Our Shipping, Cancellation, Replacement & Refund policies are clear and customer-friendly.
✅ Trackable Orders: You get order tracking and delivery updates from dispatch to doorstep.
If you ever have questions about a product, delivery, or refund, just reach out — we’re here to help!
Account, shipment and DELIVERY
Shopbefikar is an Indian e-commerce platform offering toys, games, gift items, and other fun products for kids and adults. We focus on quality, safety, and affordability. Every product is carefully selected from trusted brands and suppliers.
No, you can checkout as a guest. But creating an account allows you to:
Track orders easily
Save multiple shipping addresses
Receive updates on offers and new products
Manage your wishlist
Our headquarters are in Ahmedabad India. We operate across the country through our website and app.
Yes. Contact our support team at contact@shopbefikar.com to request account deletion. Your personal data will be removed in accordance with our privacy policy.
Modifications (product, quantity, address) are allowed within 24 hours (if its not dispatched) of placing the order. Contact support immediately with order details.
Delivery delays can happen due to high demand, stock issues, or logistics delays. You can check your order status via tracking. If delayed more than expected, contact our support team for assistance.
Customers are responsible for providing the correct address. Any additional shipping charges for wrong addresses must be borne by the customer.
