Updated at 2024-03-30
Shopbefikar: Cancellations, Returns & Refunds
We understand that sometimes plans change. Here’s what you need to know about cancellations, returns, and refunds at Shopbefikar:
Cancellations:
- You can cancel your order within 24 hours of placing it by emailing us at [email protected]
- Unfortunately, orders cannot be cancelled once they’ve been dispatched.
Returns & Exchanges:
Your purchase is eligible for exchange or return only if:
- You received the wrong item.
- The product has a manufacturing defect (please photograph the damage and send it to us immediately).
Please note:
- The box may not be in perfect condition, but the inner product should be free from manufacturing defects.
- Items purchased on sale or with special promotions may not be eligible for return.
How to initiate a Return/Exchange:
- Contact our customer care team within 3 days of delivery with your order number, delivery address, reason for return, and (if applicable) a picture of the damaged product.
- You can reach us by email at [email protected]
- We’ll respond within 24 business hours.
- Ensure the product is unused and has all original tags, contents, manuals, boxes & packaging intact.
Reverse Pickup:
- In some locations, we offer a reverse pickup service within 2-3 business days.
- For locations without reverse pickup, you’ll need to ship the product back to us within 3 days of receiving it (address below).
Return Address:
Shopbefikar, 31 Asopalav telephone exchange road shastri nagar (380013) Ahmedabad gujrat.
Refunds:
- You’ll receive a full refund (excluding shipping charges) for all eligible cancellations and returns.
- Online payments will be refunded to your original payment method.
- COD orders will require your bank details for a refund, which will be processed within 7-10 business days of cancellation.
Important:
- In very rare cases, if a replacement isn’t available, we’ll issue a full refund.
- For damaged products, please contact us within 3 working days of receiving the order.
We value your satisfaction! If you have any questions or concerns about cancellations, returns, or refunds, please don’t hesitate to contact us.
