Request deletion of your personal data

You can ask us to delete the personal information associated with your Shopbefikar account or app profile at any time. This page explains what gets deleted, what we must keep by law, and how to make the request.

Submit your request

Use the same email you registered with, so we can verify the request.
This opens your email app with the request pre-filled. Prefer WhatsApp? Message us on 99823 40250.
Have an account? You can also delete most of your data yourself — sign in and use My Account to remove saved addresses and update your details.

What happens after you request

  • We verify the request came from you (usually by replying to the email or phone number on the account).
  • We process the deletion within 30 days and confirm by email.
  • Once deleted, your account cannot be restored — you'd need to register again.

What gets deleted, and what we must keep

DeletedRetained (and why)
Your account and login details
Saved addresses and phone number
Wishlist and cart data
App profile and push-notification data
Marketing preferences and mailing-list entries		 Invoices and tax records — Indian tax law (GST) requires us to retain transaction records for up to 8 years.

Order records tied to a completed sale — kept for statutory, accounting and dispute-resolution purposes, with personal details minimised.

Payment card details are never stored on our servers — payments are processed by our payment partners, who hold that data under their own policies.

Deleting the Shopbefikar app

Uninstalling the app removes it from your device but does not delete data held in your account. To delete your account data, submit the form above (choose "Delete my app profile only" if you want to keep shopping on the website).

Questions

Email [email protected] · WhatsApp 99823 40250 (10 AM–6 PM, Mon–Sat)
SHOPBEFIKAR ECOM RETAIL, Tubewell station, 3/26, opp. Pragati Nagar, Navnirman Nagar, Naranpura (380013), Ahmedabad, Gujarat
See also our Privacy Policy.